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Results 1 - 15 of 46 for rma number
- Why isn’t my reference number recognised by Track your item? There could be a number of reasons for this. Please check you've entered the number correctly. If you're the recipient, check the sender...
Link to a URL I need help with my reference number
- Unable to create your manifest paperwork? If for some reason you're unable to create your manifest paperwork please download and printoff a copy of our blank emergency manifest form...
- If you've missed a delivery and want to arrange to have your item re-sent to you, you can arrange a Redelivery . I missed my delivery, can I book a Redelivery? Yes - the fastest way to do this is...
I need help with my Redelivery
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Link to a URL Contact us
- Friday 24 February 2023 Delivery and collection services will take place across the UK today. ROYAL MAIL INTERNATIONAL EXPORT SERVICES Royal Mail International export services have now been...
Link to a URL Service Update
- We're sorry there's been a problem, to find out how you should claim please choose from the options below: Not received an item you bought online – who should you contact? Claiming for lost or...
Claims Centre
- A guide to what our personal customers can and cannot send in the mail If you're a business customer, please visit royalmail.com/prohibitedgoods/business for information on what you can and cannot...
Prohibited and restricted items - advice for personal customers
- Start typing a postcode or any part of an address and results will start appearing The more information you provide, the more you'll narrow your search You can then scroll through the results to...
How to search for an address or postcode using Postcode Finder
- This means we’re holding an item of mail for you at your local Customer Service Point. The item hasn't been delivered because a fee needs to be paid first. Pay your fee online now Why is there a fee?...
I've received a grey Fee to pay card
- Track your item lets you check the latest information on items sent with our signed for or tracked services. The website will show the most up-to-date information we have. How do I use Track your...
Link to a URL What is Track your item and how do I use it?
- If you’re a business customer, here’s how to make a complaint . We’re sorry you would like to make a complaint about Royal Mail. We’ve lots of useful information in our help centre but if still need...
I'm a personal customer, how do I make a complaint?
- When you send mail with us using a tracking service, your item gets scanned at various points in its journey. You’ll see this information when you use Track your item . Please note: The status in...
Link to a URL What does my tracking message mean?
- These guidelines show the best way to address your mail for fast delivery in the UK and abroad. Write the address clearly on the front following our clear addressing guide lines and always include a...
How to address your mail (Clear addressing)
- Last updated: Tuesday 24th of January 2023 Welcome to our international incident bulletin; a roundup of any issues that may be impacting our parcel and letter services to and from countries around...
International Incident Bulletin
- Making sure your items are safe and secure is easy. Simply wrap, pack and address them correctly. Write the address clearly on the front following our clear addressing guide lines and always...
Wrapping and packaging advice - general and item specific
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