How do I get my dog set up with a consultation?
Simply fill out a contact form (located at the bottom of each page on our website) with some details about you and your dog, what your individual needs and goals are, and when you are available.
Our office assistant, Morgan, will reach out to you by email with our next available consultation and will help get you set up on our scheduling app. Please note that your email must have no spelling errors when you fill out our contact form, or we will not be able to get a hold of you for a consultation. If you don't hear from us within 3 days, please reach out again and double check your email spelling.
Each dog coming into any of our programs must complete either an in person or virtual consultation first. That is where we will determine which of our programs are best for helping you reach your training goals moving forward with us.
What are the qualifications for any dog wanting to join our programs?
Your dog must be up to date on vaccinations, including rabies.
If your dog is known to be aggressive to humans, let us know in your contact form so that we can be prepared beforehand. We have a muzzle fit/muzzle training demonstration video that we can send to you before our consultation if need be.
You as the owner must be open minded, make decisions in your dog's best interest, and be willing to make possible changes to tools being used, routine or lifestyle, and the expectation we put on our dogs.
That's it! We work with and have experience with all breeds, sizes, ages, and temperaments.
Are there any scheduling requirements or commitments with your programs?
Each client must download our scheduling app and save a credit card on file in order to schedule services with us. Our app can be found in your app store; just search "time to pet" and download.
For private training sessions, we suggest scheduling every week or every other week depending on the dog's capabilities and the owner's availability. We sell 4, 6, and 8 session training packages at discounted rates.
Board and trains have a 3 week minimum requirement.
Day trains (field trips/homeschool) are sold in 5 session packages which must be scheduled all in the same week or on the same day of the week for 5 consecutive weeks.
Yeehaw Dog Club meets every Monday.
What training methods do you use?
We use balanced training methods. This means we both reward behaviors that we like and use pressure to decrease the likelihood of behaviors that we do not like. We use rewards to encourage behaviors that we like by adding verbal or physical praise, offering food, releasing to freedom, or playing with toys or food. We also use pressure (negative reinforcement) or positive punishment to discourage behaviors that we don't like by adding verbal disagreement, increasing spatial pressure or leash pressure, taking away freedom, or taking away the option to play or recieve a food reward.
We focus on creating a motivated, willing, and eager dog who wants to participate in training and who understands how to access rewards or avoid pressure though problem solving and guidance from us.
Is there a wait time for your services?
You can expect a response to your contact form in 1-3 days. We get to people in the order of which we are contacted. It also depends upon how quickly our clients are able to complete our contracts and set up our scheduling app.
Wait time for a consultation or a training session is about 1-2 weeks.
Wait time for a board and train is about a month or so. We only take one board and train at a time to ensure that they get the attention they need and deserve.
Group Classes and Yeehaw Dog Club have no wait time after you've completed a consultation.
What are the qualifications for any dog wanting to join our Group Classes or Yeehaw Dog Club?
You and your dog must have completed a consultation with us to confirm that you both have the foundational communication skills and appropriate tools in place to be successful in our classes.
If you are only looking for group classes or club, and your dog has no behavioral issues and is friendly with other dogs and humans, good on a leash, and food motivated, ask about our 3o minute group class eval to skip our consultation process.
Your dog must also be up to date on vaccinations including rabies. We recommend that your dog be up to date on flea and tick medication as well.
What is your cancellation/late policy?
Cancellations must be made a minimum of 24 hours before the service or the full amount will be invoiced and charged. Clients who are late to training sessions will receive the remainder of the hour time slot of the training session.
Does weather restrict your services?
Yes, if the weather calls for extreme heat, or extreme rain or wind, we may reschedule our services.
Where are you located/What is your service area?
We are located in Arroyo Grande, CA.
Our service areas are the 5 cities, San Luis Obispo, and surrounding areas.
We charge .50/ mile to travel to your home or any other agreed upon location.
If you do not live in our service area, you are welcome to come to us to train at our headquarters in Arroyo Grande.
